Hot Topics


 WatchBP Software
Free WatchBP Software online.
download here...

Video WatchBP Video
Also watch our step-by-step video on how to use the WatchBP Device at home.
view video...


How to measure First Step-by-Step video on "How to measure blood pressure at home".  view video... 

Next Events

Only for Distributors

General Questions about Infrared Thermometers




Why may I get different readings when taking many measurements?
Make sure that you use a new probe cover for each measurement.
Wait at least 30 seconds after 3-5 continuous measurements.
Straighten the ear canal by pulling gently on the outer ear:
  • For children under 1 year: pull the ear straight back.
  • Children ages 1 year to adult: pull the ear up and back.



Does the Microlife ear thermometer require calibration?
In accordance with international standards we recommend that you ask your authorised Microlife dealer to perform an accuracy check every two years.



How do I know that the device is still accurate over time or after being dropped?
The Microlife thermometer performs a function check each time it is turned on. So, as long as you do not get an error message ("ERR?) proper technique will result in accurate results.
In accordance with international standards we recommend that you ask your authorised Microlife dealer to perform an accuracy check every two years.



Can I measure the temperature of baby milk or baby's bath water?
Yes, surface temperature readings are possible in the range of 0°C to 100°C (32°F to 212°F).
If you want to measure room temperature, the temperature of bath water or baby milk, etc., please place the probe cover on the tip of the device. Move as close to the surface of the object you want to measure and start the measurement. Please take care NOT TO DIP THE SENSOR into the milk or liquid as the device is NOT WATERPROOF. Please note that the device is just able to detect the surface temperature of an object giving you an estimation of the temperature. Caution: please note that there might be hotter temperature areas at deeper levels of the liquid.



Can a woman use the Microlife Ear Thermometer to measure basal body temperature to determine ovulation?
We do NOT recommend this, as clinical studies have not been completed to ensure proper monitoring of basal body temperature by ear measurements.



Can I use the Microlife ear thermometer while travelling in a car or ambulance car? Do cold temperatures during winter affect readings?
Yes, but please note that the operating temperature has to be between 10°C and 40°C (50°F and 104°F)! As long as the thermometer itself is outside this range no measurements can be performed. In this case, the display shows " L? or "H?. It will take considerable time to return the thermometer to its working temperature range.



Is the Microlife ear thermometer suitable for animals?
Microlife thermometers are developed and designed for humans. We do not have experience in animalmeasurements and do not take any responsibility for data obtained in animals.



Does room temperature affect readings?
No, as long as the operating temperature is between 10°C and 40°C (50°F and 104°F)! If the thermometer itself is outside this range no measurements can be performed. The display shows "L? or "H?. It may take some time before the thermometer reaches its operating conditions.



What is the lifetime of the Microlife ear thermometer?
Microlife products are designed for a long product life. Components used are of high quality and carefully protected. In spite of careful design & construction, abuse of the Microlife Thermometer can result in product failure.
When designing a new product we perform stress tests of key components to ensure long-life. Our
product is designed to last for 5 to 10 years under estimated 'normal' home use conditions.
In accordance with international standards we recommend that you ask your authorised Microlife dealer to perform an accuracy check every two years.
Proper care and use of the Microlife Thermometer should ensure many years of accurate temperature measurements.



How long should the battery last?
The battery has a life-time of at least 1000 measurements.
When the user installs new batteries and gets readings thought to be inaccurate, please check the following:
How old is the battery? Batteries loose capacity over time even if not used.
Please ensure the battery is new.
A battery may work with other devices (alarm clock for example) that have a lower minimum required input voltage but may not work with the thermometer.
If the Microlife product remained in the warehouse of a Microlife dealer for a substantial time, the lifetime of the battery can be significantly reduced.
Room temperature also affects battery life. At temperatures below 15°C, the performance of batteries is reduced significantly!



Which type of battery is required for replacement?
The thermometer is equipped with a CR 2032 lithium battery.
We recommend you take the old battery with you when buying a new battery.
Microlife does not sell batteries. They can be purchased in any electronic shop, pharmacy, appliances store, photo shops or gas stations.



Is the Microlife ear thermometer waterproof?
No, never immerse the thermometer into water or other liquids.